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Germany

All shipments within Germany are sent via DHL Kleinpaket (tracked mail service) or DPD.

If the value of the goods in a shipment exceeds the insured value, we reserve the right to adjust the shipping costs to ensure full insurance coverage for the entire shipment.

In exceptional cases, we reserve the right to change the shipping provider.

For all shipments that exceed either the allowable package dimensions or the maximum weight limit, shipping costs will be charged based on actual expenses. For advance shipping cost information, please contact us at support@sportident.com.

Europe

Within Europe, we use DHL for shipments up to 2.0 kg. For all shipments over 2 kg, we use DPD or UPS. In exceptional cases, we reserve the right to change the shipping provider.

For island deliveries or shipments within Europe that do not fall under standard EU shipping, we pass on the additional costs directly.

All goods sold within Europe are subject to the applicable VAT rate of the recipient’s country.

Shipments outside Europe

For shipments to non-European countries, the most cost-effective shipping provider is selected based on the type and volume of the goods. For advance shipping cost information, please contact us at support@sportident.com.

Please note that the sales price does not include import duties or VAT applicable in your country. These will be charged separately by the courier service.