SIAC battery service Germany & International

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The SIAC battery exchange costs 10 EUR plus VAT, customs and shipping (if customs duties apply).

We will replace SIAC batteries that fail within two years free of charge as a goodwill.

If your SIAC needs to be repaired, we charge 20 EUR plus VAT, customs and shipping.

We will send you an invoice for payment after we have received and processed your SIAC.

Please send your SIAC (without strap or similar) to:

SPORTident GmbH
SIAC Service Deutschland & International
Markt 14
99310 Arnstadt

We ask that you pack your SIAC securely to avoid loss or damage in the post.


Shipping information for customers outside the European Union
Shipping is best by post / registered letter in a padded envelope.
The following information must be visible to customs on the envelope:

  • Value (1 SIAC): up to 12 euros
  • Description: electronic sports equipment for location and time recording / for repair, value indication only for customs purposes
  • Customs tariff number: 85235910000
  • EORI number SPORTident: DE664882660000